PCAP & PCPP: Testing Policies

Registration and scheduling

Python Institute candidates can register and schedule by:

Visiting the OpenEDG Python Institute Candidate Website
Calling the Pearson VUE Contact Center: +44 161 855 7483 | 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Contacting a Pearson VUE Authorized Test Center.

All Python Institute exams should be scheduled at least one full business day (24 hours) in advance. Candidates may pay for exams by all major credit card (i.e. Visa, MasterCard, American Express), Debit Cards or Vouchers. Confirmation emails will be generated after scheduling, rescheduling or cancelling tests. Payment receipts will be generated. Receipt will be issued for refunds of credit/debit cards only.

Admission Policy

We ask that you arrive at the testing center 15 minutes before your scheduled appointment time so that you have time to complete the necessary sign-in procedures. Please be prepared to show two forms of personal identification.

You will be required to present two forms of valid in date identification at reception, both must have your name and signature, and one must be a valid, government-issued picture ID. Expired IDs are not valid. Failure to provide the required ID will result in you being denied entry to the examination.

Primary ID can be:

State/Country ID card;
Government-issued driver’s license;
Passport;
Military ID;
Employee/school ID.

Secondary ID can be:

Any ID from the primary list as long as it has not been used as the primary ID;
Social Security card;
Credit/Debit Card;
Bank/ATM card;
Library card.

You will be provided with a secure locker where any personal items can be stored prior to entering the testing room. Watch the video above to learn what you may expect in a Pearson VUE test center.

Reschedule Policy

If you wish to reschedule your exam, you must contact Pearson VUE at least 24 hours prior to your exam appointment. Appointments must be rescheduled within the authorized exam delivery period. All registrations with accommodations must be rescheduled or canceled through the Call Center (+44 161 855 7483, Monday-Friday, 9:00–18:00 CET).

Cancellation Policy

If you wish to cancel your exam, you must contact Pearson VUE at least 24 hours prior to your exam appointment. If you cancel an exam less than 24 hours in advance, you will forfeit your entire exam fee. Exam fees are also due for no-shows.

To contact Pearson VUE regarding cancellations, or any problems you experience during the registration or booking process, please call 0161-855-7483.

Accommodation of disabilities

Python Institute will endeavor to accommodate any special requirements. Candidates must submit their accommodations requests to Python Institute who will then notify them about the decision, and inform Pearson VUE upon approval. All special conditions must be approved before the exam appointment. Accommodations may include:

25% time extension,
50% time extension,
100% time extension,
adjustable font,
adjustable contrast.

No automatic time extension is given to candidates who reside in a country where the first language is not English, or candidates whose first language is other than English.

To submit your request for special exam conditions, please fill out and send the form available here.

Retake policy

When a candidate fails an exam, he or she must wait 15 days before being allowed to re-sit that exam. There is no limit to the number of retakes of a failed exam. No retakes of a passed exam of the same exam version are allowed.

Each candidate who has paid the full exam price (USD 295), or has completed the Python Essentials course available through the Cisco Networking Academy, the PCAP: Programming Fundamentals in Python course available through the OpenEDG Education Platform, or the Python Essentials – Part 2 (Intermediate) course available through the OpenEDG Learning And Testing Platform, is eligible for one free retake of the PCAP – Certified Associate in Python Programming exam. To request your retake voucher, fill out and submit the Retake Voucher Request Form.

Additional Information

Please note that your appointment length may include time for non-scored sections such as a tutorial. The appointment length does not necessarily reflect the total amount of time allotted for the actual exam.

If you arrive more than 15 minutes after your scheduled appointment time and are refused admission, the exam and delivery fees are not refundable.

After you finish your exam, a printed report (pass/fail and breakdown) will be provided to you at the test center. This document should be retained for your records, as replacements will not be provided under normal circumstances. After your exam, you can authenticate your score report. Good luck!

Last revised: December 11, 2019