Request your retake voucher

To request your retake voucher, please fill out and submit the following form:

Retake Requirements

When a candidate fails an exam, he or she must wait 15 days before being allowed to re-sit that exam. There is no limit to the number of times a candidate may retake an exam. No retakes of a passed exam of the same exam version are allowed.


Each candidate who has paid the full exam price (USD 295), or has completed the Python Essentials course available through the Cisco Networking Academy or the PCAP: Programming Fundamentals in Python course available through the OpenEDG Education Platform, is eligible for one free retake of the PCAP – Certified Associate in Python Programming exam.

A candidate who meets the above criteria and wants to receive a free voucher to re-sit a failed exam must fill out and submit the form no later than 30 days after failing the exam. The information provided in the form must include:

  • The candidate’s full name (the name must match the data on the candidate’s Pearson VUE web account)
  • the candidate’s email address associated with their Pearson VUE web account,
  • the Candidate Testing ID (CPI ID)
  • the date of failed exam (day-month-year),
  • the exam code (e.g., PCAP-31-01).

The candidate must also accept the Terms and Conditions of the Re-take Voucher Policy, stipulated under the form.

A voucher entitling the candidate to a free retake of the exam will be sent within 7-10 days of receiving the request. The voucher is valid for at least 45 days.